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Welcome to Business Telephone1.com


Whether you are a small business in need of a replacement phone or a larger business looking for a complete office phone system, businesstelephone1.com can provide you with top quality, refurbished* or new business telephones and phone systems at reduced prices! Our goal is to provide our customers with the absolute best quality service and products.

We specialize in Avaya products including Partner ACS, Merlin, Merlin Legend and Merlin Magix as well as Samsung products including Prostar and Officeserv. Everyone knows how important it is to RECYCLE and RE-USE and businesstelephone1.com is a leader in keeping our planet green by refurbishing quality telephone equipment! We use only environmentally friendly products and processes as we bring telephone equipment back to tip top shape. Many customers have mistaken our refurbished products for new, something we're very proud of! We feel so confident about our refurbished products that we are offering a 2-YEAR WARRANTY on all of our refurbished equipment!


* Refurbished. Remanufactured. Reconditioned. Essentially, all of these terms refer to the same thing. A refurbished product is a product which has been sent back to the manufacturer or supplier for a variety of reasons, refitted with different parts as necessary, and then tested and approved for resale by the manufacturer or supplier. Refurbished products typically carry a warranty and if you purchase a refurbished product from us, we will provide you with a 2-YEAR WARRANTY as our way of saying “thanks” to you for being a valued customer.

Yes, refurbished can mean a product that was returned because it didn’t work properly and was redone to factory specifications. But it can also be a product with merely a cosmetic blemish – such as a small ding on the telephone -- that automatically means it cannot be sold in stores. Or it could be a telephone that was returned simply because it wasn’t the correct model the consumer wanted, but the consumer had opened the box.

A refurbished product does not necessarily mean that you are buying a used product at all. Many refurbished products have never even been sold or used.

In some cases, refurbished products are inventory overstocks which were never made available for sale or never shipped out to frontline stores. Most importantly, buying a refurbished product does not mean you are buying a product with a defect or that something is wrong with the item. Refurbished products go through the same testing and approval process that all brand new products go through.